CMS needs to improve Part D communications
CMS should enhance communication with Part D beneficiaries byimproving written materials, the toll-free help line, and theMedicare Web site, according to a study by the GovernmentAccountability Office.
CMS should enhance communication with Part D beneficiaries by improving written materials, the toll-free help line, and the Medicare Web site, according to a study by the Government Accountability Office. About one-third of GAO's 500 phone calls to the Part D help line resulted in inaccurate or incomplete information or no response at all. GAO also found that the reading level of the Part D materials it examined ranged from seventh grade to post-college, even though 40% of seniors read at or below the fifth-grade level. CMS said that although GAO's findings do not present a complete and accurate picture, steps are being taken to implement the recommendations.
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FDA’s Recent Exemptions: What Do They Mean as We Finalize DSCSA Implementation?
October 31st 2024Kala Shankle, Vice President of Regulatory Affairs with the Healthcare Distribution Alliance, and Ilisa Bernstein, President of Bernstein Rx Solutions, LLC, discussed recent developments regarding the Drug Supply Chain Security Act.
